Post: Liaison Officer cum Assistant Personnel Officer
Department: Kerala State Palmyrah Products Development and Workers' Welfare Corporation Ltd. (KELPALM)
Category Code:660/2014
Qualification: MSW /MBA (Public Relations)
Question Paper Code: 40/18
Date of Test: 02-03-2018
- The following training aims to provide broad training to enable the trainee to take up a wide variety of tasks within his field of specialization:
- demonstration
- on-the-job training
- apprenticeship
- all of these
- The HR plans of any organization does not includes:
- personnel plans
- compensation plans
- production plans
- training and development plans
- Which training method is widely used for human relations and leadership training?
- role playing
- business games
- case study method
- job rotation
- The situation in which the subordinates collude to rate high each other :
- logrolling
- dialog rolling
- up rating
- lenient/strict tendency
- Comparison of on-the-job behaviour before and after training programs is classified as :
- measuring reaction
- measuring learning
- measuring behaviour
- measuring results
- A systematic method to teach skills for job while presenting facts and getting feedback is called :
- job rotation
- off-the-job training
- job instruction training
- programmed learning
- The dismissal of the employee that violates law of contractual arrangements stated by the employer is classified as :
- descriptive termination
- distributive termination
- wrongful termination
- none of these
- The ‘moving stage’ in Lewin’s organizational change process considers :
- mobilize commitment
- reinforcement of new programs
- monitoring and assessing programs
- consolidation of gains
- People do not attract to occupations which require affective activities is best classified as :
- realistic orientation
- artistic orientation
- social orientation
- investigative orientation
- Which of the following should employers reject as a potential selection technique, based on current evidence?
- Work sample
- Structured interview
- Aptitude test
- Graphology
- When employee’s high expectations confront reality of boring job, it is called
- transfers
- promotions
- formal training
- reality shock
- Mentoring by employees dealt with :
- longer span of time
- shorter span of time
- resetting salary schedules
- self-managing teams
- The process of selectively reinforcing a response to change the behaviour of a person associated with:
- behavioural modelling
- operant conditioning
- education
- learning
- The concept in social cognitive theory that behaviour is influenced by the environment and personality, and that environment is likewise influenced by behaviour and personality, is called :
- dynamic homeostasis
- reciprocal determinism
- reverse interactionism
- inverse influence
- In the role transition process of organizational socialization, separation refers to :
- marital separation
- organizational turnover
- psychologically abandoning a former role
- changing to a new organisation
- Behaviour modification uses the theories of :
- Abraham Maslow
- B. F. Skinner
- Peter Drucker
- Frederick Taylor
- What is the main drawback of overcoming resistance to change through a strategy of education and communication?
- tends to be resented by union leaders
- can be very time consuming
- tends to breed suspicion
- too expensive
- In action research model of organisational development :
- internal rather than external change agents are used
- the change agent is responsible for generating and monitoring the change strategies
- the change agent collaborates extensively with the client group in gathering and analysing data
- all data are quantitative data that are analysed statistically
- All of the following federal laws pertain to training and development opportunities, except :
- ADEA
- ADA
- Title VII of the CRA
- FLSA
- Job enrichment involves :
- adding more depth to a job
- broadening the scope of a job
- rotating the order in which the tasks are done
- giving feedback directly to the employee
- A career that progresses through a series of related occupations is a :
- spiral career
- protean career
- transitory career
- linear career
- Which of the following is not an approach to industrial relations?
- unitary approach
- pluralistic approach
- marxist approach
- employee’s approach
- Which of the following is not connected with employee safety and health?
- The Factories Act, 1948
- The Mines Act, 1952
- The Payment of Bonus Act, 1965
- The Dock Workers (Safety, Health And Welfare) Act, 1986
- Which one of the following is not a welfare provision under Factories Act, 1948?
- canteen
- crèches
- first aid
- drinking water
- Under the Payment of wages Act, l936 payment of wages of establishments employing not more than 1000 employees shall be paid within of the wage month :
- 10 days
- 7 days
- 2 days
- 15 days
- An employee is eligible to get bonus under the Payment of Bonus Act, 1965 if he had worked for not less than ––——————— days in the preceding year.
- 30
- 240
- 160
- 190
- Employees Provident Fund Arid Miscellaneous Provisions Act. 1952 is applied to establishments employing not less than :
- 10 employees
- 20 employees
- 50 employees
- 100 employees
- –––––––––––– absolves the employer’s liability under the Maternity Benefit Act and Workmen’s Compensation Act.
- Employees Provident fund Act
- Industrial Employment (Standing Order) Act
- Employees State Insurance Act
- Industrial Disputes Act
- An inclination to do something good for others can influence the employers to undertake welfare facilities. This is the assumption of the ––——————— theory.
- Religious theory
- Policing theory
- Appeasement theory
- Benevolence theory
- The labour or industrial problems increased when major industries came into existence followed by technology of mass production in the early :
- 18th century
- 19th century
- 21st century
- 20th century
- Under the PF Act, 1952 “Insurance Fund” means :
- Unit Linked Insurance Plan
- Deposit Linked Insurance Fund
- Employees’ Group Accident Insurance
- Medical Insurance Fund
- Section 2(11) of the PF Act, 1952 defines :
- Superannuation
- Annual Salary
- Scheme Policies
- Recovery
- Which one of the following is not a machinery for settlement of Industrial Disputes under the Industrial Disputes Act, 1947?
- Conciliation Officer
- Board of Conciliation
- Collective Bargaining
- Labour Court
- ‘First come last go and last come first go’ is the principle of :
- Lay-off
- Closure
- Retrenchment
- Dismissal
- In order to qualify for sickness benefit, the insured worker is required to contribute for –––––––––––– days in a contribution period of 6 months.
- 91 days
- 78 days
- 75 days
- 60 days
- The Royal Commission on Labour examined which of the two States’ Maternity Benefit Acts and recommended enactment of similar laws all over the country?
- Bombay and Madhya Pradesh
- Madras and Mysore
- Bihar and Bengal
- Punjab and Assam
- Payment of Gratuity Act, 1972 is applicable to every shop or establishment within the meaning of any law for the time being in force in relation to shops and establishment in a State, in which –––––––––––– persons are or were employed on any day in the preceding 12 months.
- 10 or more persons
- 20 or more persons
- 30 or more persons
- None of these
- –––––––––––– tool is used in performance appraisal measurement which distribute ratings of performance along bell shaped curve is classified as :
- graphic rating scale
- ranking
- forced distribution
- checklist scale
- Systematic procedure of gathering and analyzing information of context and content regarding human requirements is classified as :
- job mobility
- job affirmation
- job compression
- job analysis
- Benefit offered to employee voluntarily by employers who had lost their jobs is classified as :
- Severance pay
- Lump sum pay
- Unemployment pay
- Insurance option
- The 15th All India Public Relations Conference was held in :
- 1991
- 1992
- 1993
- 1994
- Who proposed the Symmetrical Model of Public Relations?
- J.M. Grunig
- Edward Bernays
- Ivy Lee
- Edward J Robinson
- The PR tool which is also known as a flyer or a folder?
- Annual Report
- Printed Literature
- Direct Mail
- Brochure
- Which is considered as the troika in PR Communication?
- Employees, Company, image
- Message, Medium, Audience
- Identity, Brand, Corporate
- Profit, Cost, Risk
- Hill and Knowlton is a leading PR consultancy in :
- UK
- France
- USA
- Germany
- Name the theory propounded by Abraham Maslow :
- Exchange Theory
- Hierarchy of Needs
- Structural Functional Theory
- Conflict Theory
- According to McLuhan television is a —————— medium.
- cool
- hot
- lukewarm
- molten
- Who authored the book ‘The Fall of Advertising and the Rise of PR’?
- Paul Argenti and Janis Forman
- Al Ries and Laura Ries
- Erik Kiirschbaum
- Joy C Gorden
- Goebbels described —————— as a “instrument of politics, a power for social control”.
- Public Relations
- Branding
- Propaganda
- Conflict
- PR gives an early warning system to help anticipate trends. Who developed this definition after collecting scores of definitions?
- Grunig and Hunt
- Crable and Vibbert
- Joy C Gorden
- Dr Rex F Harlow
- Name the factor which is not included in the Promotion Mix :
- Price
- Profit
- Product
- Place
- When did Edward L Bernays write ‘Crystallizing Public Opinion’?
- 1920
- 1922
- 1923
- 1924
- American Revolution had sown the seeds of Public Relations in the US. Name the slogan of American Revolution which had spoken of the power of the people?
- No taxation without representation
- Liberty, Equality and Fraternity
- The medium is the message
- Vox populi vox Dei
- International Public Relations Association (IPRA) was formed in the year :
- 1952
- 1953
- 1954
- 1955
- Name the term used to denote the slang for the information passed among employees that has not been officially circulated by the company?
- grapevine
- gossip
- rumour
- cock and bull story
- Who had been recently conferred with the prestigious ‘ND Rajpal Memorial Award’ for ‘The Communicator of the Decade-2017?
- Radhika Shapoorjee
- Suresh Vaidyanathan
- Seema Ahuja
- Indra Nooyi
- The National Association of PR practitioners was established in :
- 1960
- 1955
- 1972
- 1958
- Theme of the 38th National PR Conference held between Dec 16-18, 2016 at Kolkata?
- Digital India
- Young India and Communication Revolution
- Media Convergence
- Youth and Culture
- What does the letter A stand for in John Marston’s RACE model?
- Activity
- Approach
- Agility
- Action
- Which is the most powerful cost-effective method of publicity?
- Direct Mail
- Exhibition
- Open Day
- Special Event
- People should be either ‘caressed or annihilated’, says :
- Winston Churchill
- Machiavelli
- Margaret Thatcher
- Hitler
- Name the quarterly journal of Public Relations Society of India (PRSI)?
- PR News
- PR Musings
- PR Vartha
- Public Relations
- Which is often seen at shop floors of organizations in various formats and sizes?
- Bulletin Boards
- Closed-circuit television
- Brochure
- Annual Report
- Expand JPEG.
- Joint Photographers Expert Group
- Joint Programme of Electronic Governance
- Joint Picture Editors’ Group
- Joint Public Employees’ Group
Question error
- Which are the three levels at which human communication could be analyzed?
- Opinion, Attitude, Response
- Impulse, Attitude, Cognition
- Knowledge, Attitude, Behaviour
- Response, Impact, Behaviour
- Who proposed the three persuasive approaches in politics?
- Plato
- Cicero
- Quintilian
- Aristotle
- Earthquakes and accidents pertain to which type of crises :
- continuing crises
- exploding crises
- building crises
- immediate crises
- What is ANSHI?
- Initiative by Infosys to spread awareness about sexual harassment
- Initiative to create awareness about AIDS
- Initiative which gives awareness about natural disasters
- Initiative to prevent contagious diseases
- In the early 1980s a successful multinational company became a victim of rumours that it was in ‘league with the satan’. Name the company.
- Tata Consultancy Services
- McDonald’s
- Procter and Gamble (P&G)
- Starbucks
- How many points make one pica?
- 36 points
- 12 points
- 24 points
- 72 points
- Who suggested that it’s always a good idea to anticipate the worst for one’s organization so that one is on guard?
- Edward Bernays and Ivy Lee
- Cicero and Quintilian
- Shearlean Duke and Lynne Masland
- Scott M Cutlip and Allan H Center
- What is Silk Screen?
- a synonym for film
- a synonym for mobile phone
- a group of celebrities
- a print making technique
- Identify one of the time-tested core functions of a corporate?
- Produce Profit
- Manage Reputation
- Create Identity
- Build the Brand
- ––––––––––––– reflected the expression of character in the discourse — an appeal to credibility or authority.
- pathos
- ethos
- logos
- omega
- Grunig and Hunt have reckoned 1960s as the era of :
- Entertaining Employees
- Informing Employees
- Open Communication
- Persuasion
- According to the Oxford Dictionary, what represents a ‘turning point, especially of disease, time of danger or suspense in politics, commerce etc.’?
- tragedy
- disaster
- chaos
- crisis
- The Code of Athens was adopted by the International Public Relations Association in :
- 1964
- 1965
- 1963
- 1962
- Identify the factor which is not an ingredient in the Design Principle :
- synergy
- balance
- unity
- proportion
- The first All India PR Conference was held in 1968 in :
- Kolkata
- Ahmedabad
- New Delhi
- Mumbai
- S Watson Dunn considers ––––––––––––– more important in designing PR messages than the ‘enunciation of ideas, the propounding of truth, the statement of fact and the expression of emotion’.
- values
- harmony
- perception
- co-ordination
- Kaziranga National park is located in :
- Haryana
- Uttar pradesh
- Assam
- Jammu and Kashmir
- Who is the chairman of the Loksabha?
- President
- Vice President
- Prime Minister
- Speaker
- Gaurav Bidhuri is associated with which sports :
- Boxing
- Chess
- Weight lifting
- High jump
- Ezhava memorial was in :
- 1891
- 1924
- 1896
- 1932
- Hunter commission under W.W. Hunter was appointed in :
- 1857
- 1864
- 1882
- 1888
- The book “The Ministry of utmost Happiness” is written by:
- Abhirup Bhattacharya
- Arundhati Roy
- Surya Prakash
- Jairam Ramesh
- First printing press in Kerala was started at :
- Alappuzha
- Thiruvananthapuram
- Kozhikodu
- Kottayam
- The President of India Shri Ram Nath Kovind is born in :
- Uttar Pradesh
- Bihar
- Rajastan
- Gujarat
- ‘Chandala Bhikshuki’ was the famous work of :
- Kumaranasan
- Vallathol Narayana Menon
- Ulloor S. Parameswara Iyer
- Kesav Dev
- The social reformer who conducted Pantibhojanam for the first time in India :
- Ayyankali
- Dr. Palpu
- Pandit Karuppan
- Thycaud Ayya
- The British Governor General who partitioned the province of Bengal in 1905 :
- Lord Minto
- Lord Irwin
- Lord Curzon
- Lord Dufferin
- Who was the chairman of the constitution Drafting committee in India?
- Jawaharlal Nehru
- B.R. Ambedkar
- K.M. Munshi
- Sardar Vallabhai Patel
- The first President of SNDP was :
- Kumaranasan
- C.V. Kunjiraman
- Sree Narayana Guru
- C. Kesavan
- The author of the novel ‘Agnisakshi” :
- T.A. Raja Lakshmi
- O.V. Vijayan
- N.S. Madavan
- Lalithambika Anthorjanam
- World Environment Day :
- June 5
- June 8
- August 5
- August 8
- Who was known as Father of Indian Printing?
- Lord Delhousie
- James Hickey
- D.N. Wadia
- James Princep
- Who is known as ‘Kerala Valmeeki’?
- Ulloor S. Parameswara Iyer
- Vallathol Narayana Menon
- G. Sankara Kurup
- Kerala Varma Valiyakoyi Thampuran
- Present Chair person of National commission for women (2017 July) :
- Lalitha Kumaramangalam
- Mamta Sharma
- Hemalatha Khersa
- Charu Wali Khanna
- The first female judge is India :
- Justice M.S. Fathima Beevi
- Justice Leela Seth
- Justice Corenelia Sorabji
- Justice Anna Chandy
- Atma Vidya Sangham was founded by :
- Ayyankali
- Vagbhatananda
- Dr. Palpu
- G.P. Pillai
1 Comments
Kaasiranga national park is in Assam
ReplyDelete.not in J&K